Event based messaging

Use NHS Notify to send messages to patients and the public when a specific event is triggered in your organisation or service. ## Examples of event based messaging When an event is triggered you could use NHS Notify to automatically send: - appointment reminders - booking confirmations - test results ## What features you can use Find out what features you can and cannot use when you send event based messages with NHS Notify. ## Using the NHS App for patient journeys When you send event based messages with the NHS App, you must adhere to the following in your user journeys: - any links should only open a patients web browser - links should only take patients to web content such as your website, NHS.UK or other relevant web pages - do not include links that open other mobile applications ## See what's next for NHS Notify If you're thinking of using NHS Notify for event based messaging but cannot find the features you need, read about our [new and upcoming features to find out what we're working on next](pages/about/new-and-upcoming-features).